The PPI of the storm

Two Court of Appeal judgments have found in favour of consumers in respect of payment protection insurance (PPI) mis-selling claims demonstrating that the Court of Appeal is willing to give full effect to the consumer protection purpose underlying the business standards section of the FCA handbook. In this article, first published by the New Law Journal on 27 June 2014, Jonathan Butters and Kevin Durkin review the decisions in Saville v Central Capital Limited and Figurasin v Central Capital, elaborate on the placing of the burden of proof and highlight the wider significance for financial mis-selling claims generally.

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